Meet & Greet Service

** MEET & GREET SERVICE UPDATE **

The Cayman Islands Airports Authority is committed to the health and safety of our guests and passengers. As a precautionary measure, due to the fluid nature of the COVID-19 pandemic, our Meet & Greet Service at Owen Roberts International Airport is currently not being offered until further notice. We thank you for your continued understanding and apologise for any inconvenience this may cause. 

The Cayman Islands Airports Authority (CIAA) is pleased to offer a Meet & Greet Service. This quick, easy and efficient fast tracking service will help you avoid long lines in Immigration and Customs so that you can make the best use of your time, whether you are visiting the Cayman Islands for business or pleasure.

Programme Overview:-

CIAA's Meet and Greet has the ability to offer our services for a single guest, families and to date groups of up to 190 persons.  Below is an outline of the service we provide for Arrivals and Departures. As we refine our services to enhance the programme, both the outline below and cost are subject to change.

There is a charge of CI$50.00 (US$61) per person, per each segment of Arrivals or Departures.  We can do either or both segments of travel on request.  Service fees are for guest ages of three (3) and over.  **Children three (3) years and under are free**

Arrivals:

• Greet guest at the airside with a family / group signage.
• Fast track the guest through Immigration and Customs arrival process.
• Due to the customs law we are not allowed to handle baggage for arriving passengers. We will however provide a luggage cart; should availability permit and as needed by the guest.
• Escort guest to taxi dispatch booth, rental car agency or mode of transportation.

Departures:

• Greet the guest at the drop-off curb side with a family / group signage.
• Assist with luggage (with passenger's consent).
• Direct guest to their respective airline check-in counters (we recommend that guest check-in online and print passes ahead).
• Fast track through security checkpoint.  Please note that during our peak periods and/or high season these lines on a Saturday and Sunday between the hours of 11:00 a.m. – 2:00 p.m. can have a processing time of up to two (2) hours.
•  Escort guest to their respective gate.

To sign up for the Meet & Greet Service, please email customerservice@caymanairports.com

For more information, please click on the application form and brochure below.

Meet & Greet Application  

Meet & Greet Brochure