For a better experience on Cayman Airport, Update Your Browser.


Back to Home

Human Resources

We believe that the Human Resources role is the most interesting and exciting one in any organization. It may be a cliché that people are an organization’s greatest asset, but no organization exists without people and nothing is achieved except through their efforts.

Our goal is to create a favourable work environment that supports human values, provide fair and equitable treatment of all employees, and encourage personal and professional growth to all our staff in support of the goals and objectives of the Cayman Islands Airports Authority.




We invite applications for the position of Airport Customer Service Ambassador.

The Airport Customer Service Ambassador (CSA) is responsible for the smooth passage of visitors through the airport terminal.  This is an important position as the CSA is responsible for providing that important first and last impression of the Cayman Islands and the airport. He/she will assist with various customer service initiatives and programmes and standards for CIAA staff and airport partners and ensure standards are adhered to, direct arriving and departing passengers and assist with crowd management and control.

Compensation and Benefits: The Independent Contractor will be paid a flat rate of CI$11.00 per hour worked. The Independent Contractor will be required to demonstrate proof of possessing Health Insurance coverage and, where applicable, proof of participation in an approved Pension Plan, in accordance with the relevant Laws.

Applications should be e-mailed to

or mailed to
Customer Service Manager
P.O. Box 10098
Grand Cayman KY1-1001

Preference will be given to Caymanians or Legal Residents with the Right to Work (without Immigration Restrictions) who are healthy and are either still actively seeking or have retired from full-time employment.  A pre-employment drug screen and medical confirming fitness to work, and a clean police clearance certificate are conditions of employment.

Deadline date for receiving applications is 26 August 2022.

View Airport Customer Service Ambassador Post


CIAA Job Application Form

Please complete the Job Application Form when applying.


CONTACT CIAA +1 (345) 943-7070